Login

Register

Login

Register

Home In Media Health News Tons of Instacart shoppers still don't have their COVID-19 safety gear

Tons of Instacart shoppers still don’t have their COVID-19 safety gear

Just last week, renowned San Francisco retailing company Instacart, who’s responsible for operating a grocery delivery and pick-up service in both the United States and Canada, made an official announcement about having plans to provide its shoppers with health and safety kits during the worldwide COVID-19 pandemic. While these kits included the very much needed face masks and hands sanitizer, Instacart shoppers still don’t have their COVID-19 safety gear.

Apparently, what pushed the company to come up with its original safety movement was a protest staged by many of its workers.

In that same protest, Instacart’s workers that were at strike basically declared that the company had inadequate safety measures against the coronavirus pandemic.

Instacart’s workers got coordinated online to go on strike
Instacart’s workers got coordinated online to go on strike

One of the many demands made by these workers was that the company would immediately start distributing health and safety items like face masks and hand sanitizers.

In the company’s first official announcement, made just a few weeks ago (April 2, 2020), Instacart President Nilam Ganenthiran had stated that the company’s employee teams had “been working around the clock over the last few weeks to proactively secure personal protective equipment like hand sanitizer and face masks, without taking away valuable resources from healthcare workers given inventory delays and global supply scarcity.”

“We want to provide customers with an essential service they can rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart personal shoppers. As COVID-19 evolves, today’s health and safety solutions will be tomorrow’s table stakes, and our teams are working quickly to introduce new services and features to ensure our shopper community is supported as this situation unfolds.”

However, it seems like the company’s plans to give its in-store shoppers masks and sanitizer during the COVID-19 pandemic are now proceeding slower than many employees would like, and that’s partly on purpose.

In response to its workers’ concerns, the company declared that it had capped orders for its “soon-to-be-delivered” safety gear (which basically goes through the company store) to “thousands” per day.

According to the company, there was an ultimate need to slow the rate of fulfillment, just to make sure that each order was coming from a real shopper. But that course of action presented its own problems, coming with a major issue associated to it.

The company’s decision to come up with a slower delivery process for health and safety kits might simply not work, and that’s because there’s no queue established, which basically means that workers have to check every single day for stock. This ultimately means that these scarce supplies (a huge euphemism for the extreme short of supply of health and safety kits) may only be available for mere minutes before they run out.

Basic health and safety kit (without hands-sanitizer)
Basic health and safety kit (without hands-sanitizer)

So far, the company has not made any further comments about “how” and “when” it will place these orders.

Additionally, that lack of info and communication by the company’s side has ultimately led to shoppers to rely on unofficial communities to get further details about the state of these very needed orders.

Furthermore, while Instacart is likely constrained by the supply of masks and other health and safety equipment (which are obviously in high demand around the world during this unfortunate event caused by the COVID-19 disease), this bottleneck only brings extra problems for both shoppers and customers.

Workers are either forced to scramble to buy their own protective items separately or, ultimately, accept the risk of infection, which in turn, could lead to unwanted days off, or even worst, risk spreading the virus to others.

Photo by David L. Ryan/The Boston Globe - Source: Getty Images
Photo by David L. Ryan/The Boston Globe – Source: Getty Images

At the same time, if that would happen (hopefully not) having a lower amount of Instacart’s workers due to needed time off would basically mean that the company’s customers would also be forced to wait longer for their food, which would probably get them to change to a different delivery service, or ultimately go out once every few days to buy the necessary groceries items.

Lastly, and to make matters worse, the company still has yet to provide an extra hazard pay (bonus payment) to its workers, who’ve been putting their health at risk every single day while working during these dangerous/unsafe conditions associated with the COVID-19 worldwide pandemic, as these workers are constantly at a high-risk of contracting COVID-19 (the same goes for law enforcement workers – police and other security professionals – as well as firefighters, and all other health care professionals worldwide).

There are, however, some good news to be shared, as Instacart is not the only company that’s looking to step up its safety protocols amid worker unrest.

Just some weeks ago (April 09, 2020) Amazon officially announced that it would start providing both its warehouse workers and employees at Whole Foods with surgical masks.

David Novakhttps://www.gadgetgram.com
For the last 20 years, David Novak has appeared in newspapers, magazines, radio, and TV around the world, reviewing the latest in consumer technology. His byline has appeared in Popular Science, PC Magazine, USA Today, The Wall Street Journal, Electronic House Magazine, GQ, Men’s Journal, National Geographic, Newsweek, Popular Mechanics, Forbes Technology, Readers Digest, Cosmopolitan Magazine, Glamour Magazine, T3 Technology Magazine, Stuff Magazine, Maxim Magazine, Wired Magazine, Laptop Magazine, Indianapolis Monthly, Indiana Business Journal, Better Homes and Garden, CNET, Engadget, InfoWorld, Information Week, Yahoo Technology and Mobile Magazine. He has also made radio appearances on the The Mark Levin Radio Show, The Laura Ingraham Talk Show, Bob & Tom Show, and the Paul Harvey RadioShow. He’s also made TV appearances on The Today Show and The CBS Morning Show. His nationally syndicated newspaper column called the GadgetGUY, appears in over 100 newspapers around the world each week, where Novak enjoys over 3 million in readership. David is also a contributing writer fro Men’s Journal, GQ, Popular Mechanics, T3 Magazine and Electronic House here in the U.S.

Must Read

Why Amazon Web Services (AWS) Is So Popular

Amazon Web Services is a cloud platform created by Amazon that's used by companies that require large storage spaces for their digital data, including a vast array of services like providing servers, networking, remote computing, email, mobile development, and security. This article covers all the perks that AWS has to offer which have also successfully retained many companies’ interest in it.

Muse S Meditation Headband – Immersive Multi-Sensor Meditation Device

The Muse S Meditation Headband is a comfortable-to-use multi-sensor EEG wearable device that utilizes built-in biosensors to measure your brain activity, heart rate, breathing, and body movements and provides real-time feedback on all that collected biometric data. Users can comfortably and conveniently wear the Muse S headband at any time of the day to have this smart headband help them practice mindfulness and meditation and to build a more consistent meditation practice.

Are we afraid of AI in CRM and Customer Success?

The current business era is one of tech-disruption. It’s time for businesses to embrace technology to propel their Customer Relationship Management or they will perish in the race of attaining commercial success. Artificial intelligence has changed the way organizations function. It has seeped into all major industries, and brought about speed, agility and convenience in business operations. Everywhere we look, we can see artificial intelligence making a difference!

Modus M-230 – Handheld Ultrasonic Dog Bark Control & Behavior Training Device

The Modus M-230 is a handheld ultrasonic Dog Bark Control and Behavior Training Device that allows dog owners to train their dogs to be able to control their barking, clawing, and chewing urges in a gentle and non-intrusive manner. With it, dog owners can easily have a convenient, non-intrusive, consistent, and effective way of teaching their dogs to stay away from any type of unwanted behavior like loud and unwanted barking, as well as aggressive clawing and chewing.

Advantek Pet Gazebo – 5 ft. Long Low-Profile Modular Outdoor Dog Kennel

The Advantek Pet Gazebo is a 5 ft. long Low-Profile Modular Outdoor Dog Kennel that's durable, weather resistant and portable, coming equipped with a reversible one-side reflective weather resistant cover that can keep Fido protected from all weather elements.

Check Out Gagetguy On Indystyle

Check Out Gagetguy On PetPals TV