HomeMobileCell PhonesF.C.C. Considering Initiative to Combat Outrageous Cellphone Bills

    F.C.C. Considering Initiative to Combat Outrageous Cellphone Bills

    F.C.C. Considering Initiative to Combat Outrageous Cellphone Bills

    Joel Gurin, the head of the FCC’s Consumer and Governmental Affairs Bureau, is working on an innitiative to prevent outrageous cell phone bills from mounting on the average cell phone consumer. Designed to eliminate “bill shock”, the system would notify mobile subscribers via an unspecified method if their current cellphone usage is likely to result in a bill that is significantly higher than their monthly plan.

    F.C.C. Considering Initiative to Combat Outrageous Cellphone Bills

    A similar practice has been in place in the European Union since 2009. “We’re issuing a Public Notice to see if there’s any reason that American carriers can’t use similar automatic alerts to inform consumers when they are at risk of running up a high bill. This is an avoidable problem. Avoiding bill shock is good for consumers and ultimately good business for wireless carriers as well”, says Gurin.

    The commission has received hundreds of complaints from consumers about receiving bills with outrageous charges, Mr. Gurin said in a statement, adding that the charges are often caused by those not truly understanding their contract terms.  Wireless carriers in Europe are required by law to send text messages to consumers when they are running up roaming charges or getting close to a set limit for data usage, Mr. Gurin said.

    Details on the “Bill Shock” initiative and instructions on how to file a public comment can be found at

    Published on May 13, 2010

    David Novak
    David Novak
    For the last 20 years, David Novak has appeared in newspapers, magazines, radio, and TV around the world, reviewing the latest in consumer technology. His byline has appeared in Popular Science, PC Magazine, USA Today, The Wall Street Journal, Electronic House Magazine, GQ, Men’s Journal, National Geographic, Newsweek, Popular Mechanics, Forbes Technology, Readers Digest, Cosmopolitan Magazine, Glamour Magazine, T3 Technology Magazine, Stuff Magazine, Maxim Magazine, Wired Magazine, Laptop Magazine, Indianapolis Monthly, Indiana Business Journal, Better Homes and Garden, CNET, Engadget, InfoWorld, Information Week, Yahoo Technology and Mobile Magazine. He has also made radio appearances on the The Mark Levin Radio Show, The Laura Ingraham Talk Show, Bob & Tom Show, and the Paul Harvey RadioShow. He’s also made TV appearances on The Today Show and The CBS Morning Show. His nationally syndicated newspaper column called the GadgetGUY, appears in over 100 newspapers around the world each week, where Novak enjoys over 3 million in readership. David is also a contributing writer fro Men’s Journal, GQ, Popular Mechanics, T3 Magazine and Electronic House here in the U.S.

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