Aside from getting products to consumers, a manufacturer is also concerned about how to progress without paying too much. That is especially true when it comes to hardware, cloud, and software distribution. IoT (also known as the “Internet of Things”) vendors also tend to have dispersal issues as well. Companies like Asus, Citrix, and Dell Technologies use the knowledge and know-how of IT distributors in Australia as one way of getting through fierce competition in the area.
Australia is known as an IT haven. Australian companies like AgriDigital, Telstra, and SAS are just some of the local companies that have made a positive difference in the field of information technology.
But whether you are a local or international brand dreaming of getting traction on the Aussie territory, you can get to where they are too.
One solution is by getting a distributor to do most of your work for you. It is the most practical thing for a business to do, especially since it is very cost-efficient.
The reasons why it is so are as follows.
Logistics and Storage Benefits
It is logical for non-local companies to rent storage space at National Storage in Brisbane or TaxiBox in Melbourne. But if you are having uncertainty because your company location is too far away, then having a distributor will make your storage life more manageable.
Fast product movement is also a significant factor for using IT distributors in Australia. These providers already know the local area like the back of their hands. So, they also recognize the best companies who need your product more and distinguish how they can transport it swiftly to the intended customers.
Broader Retail Selling
Distributors are already experts in the sales and marketing industry. Aside from knowing the locale, they understand customer sale-interaction better than anyone else. The established ones with years of credible reputation to their belt can jumpstart and help your business flourish at any time.
Additionally, it’s worth to point out that the most successful IT Distributor Companies are also guaranteed to be using field service management solutions.
These management solutions are based on FSM (field service management) software, which works as a technological solution that’s designed to help field service managers take control of all the company’s moving parts by automating certain tasks, while also providing other company employees on the field with remote access to the office, allowing them to perform real-time updates and register customer insights while they’re away from the office, among many other tools.
Mainly, field service management software is used by a few field service managers and supervisors, as that allows them to allocate workers to field tasks and monitor their performance.
Not only that, but company employees for IT Distributor Companies also use that same field service management software to find information about their tasks, report on their assigned work, and even to optimize the time and resources allocated for each job they have at hands.
Field service management software usually integrates with software solutions such as GIS software for location tracking; customer relationship management (CRM) software to find information about customers; and product lifecycle management (PLM) software or design software for technical specifications and instructions for maintenance and repairs.
Lastly, a study showed that Melbourne is an IT-friendly tech hub. But there is no reason for you to move shop there by renting space to oversee the business. There are Australian-based IT distributors who can handle the workload for you and your company. Understandably, they will have more contacts than you do, especially if they have a good track record since time immemorial. So, they can get your IT products to the right people with the proper information dissemination and sales pitches.
Readily-Available Customer Service With No Additional Cost
When clients or a retail outlet has product concerns, the first thing they do is look for the contact details of the customer service department of the company. But if the firm outsources all sales and logistics via Australian IT distributors, then client servicing issues go through that particular distributor. The business does not need to employ their customer service agents, which then diminishes administrative costs.
All countries have their own Silicon Valley, and Australia is no exception. The Aussies are luckier though because surveys show that they have more than one. Aside from Melbourne (which claims the name “Melbourne Tech City”,) other areas such as New South Wales, Sydney, and Victoria are also vying for the crown. If you’re a start-up company venturing into the digital era, distributors will help you be like David and hold your own against the Goliaths in the world of global information technology.